After getting all excited and having a dance that someone wants to adopt one of my handmade cuties. I will pack and ship it out within 8-10 business days (if not sooner)

The postage will depend on what you choose at the checkout. Given I'm located in Australia, international order may take a little longer to reach you. 

To make my charms there is a special three part system I use: 

1. Sculpt your cutie 

2. Sprinkle a whole lot of love and a dash of silliness

3. Use UV resin to lock it on in and make them as strong as they can be to travel directly to your doorstep!

If one of the two following situations has happened don't stress, contact me and I will fix it asap :) 

1. The wrong custom order has been delivered to your door. 
2. You have ordered the wrong item (excluding custom orders)

In both cases you'll have 10 days to return the item under the following conditions: 
- If it is the wrong custom order I will happily cover the shipping cost. If the buyer has ordered the wrong item, the return shipping costs will be covered by the buyer 

- The buyer is responsible for the returning the product in perfect condition, meaning no damage or signs of wear & tear. If there are signs of damage, the buyer is responsible for the loss in value and only a partial refund will be provided as agreed with the seller.

Outside of this exception all purchases are final and cannot be returned.

Item are not suitable for children. The small parts may cause choking.